Returns & Exchanges Policy

At NAMOCRAFTS, we want you to enjoy your purchase with complete confidence. Every product is carefully inspected and tested multiple times before shipping to ensure it meets our quality standards.

Money-Back Guarantee

If for any reason you are not satisfied with your order, you may return it within 14 days from the date of receipt for a refund, store credit, or exchange.

Personalized Items

Please note that personalized or custom-made products cannot be returned or exchanged, unless they arrive damaged or defective.

Order Changes & Cancellations

We understand that mistakes happen! You may request changes to your order within 24 hours of placing it. After this period, we cannot guarantee that adjustments can be made.

How to Return

Returns should be sent to the following address:

NAMOCRAFTS
3929 Felton Way
Modesto, CA 95356-9471

Customers are responsible for all shipping costs associated with returning an item, unless the product was received damaged or defective.

Questions?

If you have any concerns about your order or our return policy, feel free to contact us—we’re always happy to help.